Even after being in corrugated packaging for over 30 years, we still find ourselves inspecting boxes. Turning them over and looking at the bottom flap cert stamp to see what company ran that box.
What is quality packaging?
You have the basics like print, glue, and scores but there is much more to quality packaging than that. Premier Packaging is unique in several ways, but our approach to quality packaging begins when our sales representative makes contact with a new customer. Our sales and design teams will work with the new customer to make sure the best solution is reached. Design engineers create prototypes for the customer to review and inspect. The item will go through our On-Boarding Team where managers from each of our departments will sit down and meet to make sure all the details are hammered out. We have procedures in place that flag new items to our production teams so everyone knows it’s all hands on deck for that first production run.
Our Production team is where the rubber meets the road. At Premier, we focus on being great at the basics of box making. Print, scores, slots, gaps, glue, die cut register, trim removal, and unit appearance are the basics we pride ourselves on being great at. Continuing to refine our quality, is a part of the values we uphold day-in and day-out.
How do we continue refining our quality?
One way is by auditing. Every week our Production Supervisors and Department Managers conduct one quality audit per shift on a machine crew. That’s 40 audits per week. What are we auditing? We are auditing our machine crews on our Quality System. We engage our crews on a daily basis with training and quality expectations that build a culture of a sustainable quality oriented work force. Engagement is the foundation of how we conduct these audits. When we have an issue we conduct a solid root-cause using methods like the 5 whys and fishbone diagrams. We form a team and create a solid sustainable corrective action that will be audited to ingrain the process change into the DNA of our plant.
Quality Packaging at Premier doesn’t stop there. Unit appearance and shipping is the final piece to make the process complete. We inspect units for dunnage placement and correct banding. We use cube utilization to ensure the customer gets the most space out of a trailer. Customer Service and Shipping constantly communicate on dock times to ensure the customer gets their product on time.
Our service is second to none when it comes to hot orders or when our customer gets in a bind. Premier’s focus on quality packaging covers a broad range but we have solid procedures in place as well as an engaged workforce that sets us apart from the rest. If you struggle finding quality packaging, we may just be the answer you’re looking for.